You’ll be reminded of your payment dates to ensure that your Carbon account is funded.
If you miss a payment, you won’t pay any late fees, but we will give you a period of time to make up for this payment.
If you haven’t caught up with the period of time we’ve given you, we will move you to a loan plan where you will pay xyz interest and you won’t be able to switch back to Carbon Zero.
If we still can’t take your payment, this might negatively impact your credit score and make it harder for you to access credit in the future with Carbon.
You will always have the option to pay earlier.
If you’re ever worried about making a payment please talk to us, we will do what we can to help.